Merchant Services

Millions of times a day VISA, MasterCard, American Express and Discover cardholders use their card to purchase goods and services across the world – and some of these transactions take place in Belize. Take advantage of this situation and increase your sales by signing up with the Belize Bank to accept credit and debit cards.

View the links below to learn more about our Merchant guidelines and updates:

Prevent and Handle No-Shows – A guide for Hotel Owners and Managers

Chargeback Management Guidelines for Visa Merchants

 

Corporate Merchant Services FAQs

Any card bearing any of the logos associated with Visa, MasterCard, American Express and Discover.

With a Belize Bank Point-of-Sale terminal, you can accept all four card brands on one machine. The Belize Bank Ltd is the exclusive acquirer for American Express cards in Belize. Our advanced technology provides you with an automatic back-up satellite system to ensure that your credit card transactions are processed. Our professional customer service staff will provide personalized services to meet your needs. The application process is fast and easy!

To facilitate your business, The Belize Bank Ltd provides two types of merchant accounts

  • Brick and Mortar Merchant Account
  • Internet Merchant Account

It’s easy to find out if you qualify – with no cost or obligation. Complete our simple Merchant Account Application or contact your nearest Belize Bank branch to get started. We guarantee personal service, industry merchant account knowledge, and your complete customer satisfaction. Our experienced staff will guide you through the entire merchant account process and will help you every step of the way to accepting credit/debit cards!

This service is available to all types of businesses including hotels, restaurants, car rental companies, tour operators, supermarkets, gas stations and small traders, to name a few.

Belize Bank will do the following:

  • Set up and support your merchant account.
  • Provide training to your staff on the card acceptance procedures upon setting up the account. We are proud to say that we are the only bank in Belize that provides yearly training to their merchants to review and update your staff with the rules and regulations of the Card Associations.
  • Provide next day statements in print or online at www.belizebank.com
  • Merchant support and 24 hour authorization service
  • Program your equipment and provide training on the use of the equipment.
  • Collect, clear and Settle merchant deposits.
  • Payments for transactions available the next business day.
  • Assist in the reconciliation of Settlement Accounts.
  • Provide stationery and advertising materials such as signage at no cost.

 

By accepting credit cards you can:

  • Increase Employee safety/Store Security by maintaining lower cash volumes in house.
  • Increase Customer loyalty and boost your profits as a customer will buy at your store because you accept cards as a means of payment.
  • Offer a competitive advantage by improving services to customers.
  • Increase sales by making impulse purchases easier.
  • Generate higher per ticket transactions.
  • Open up new ways for customers to shop. As a Merchant you gain more customers, and most importantly, customers spend more.
  • Reduces the risk and problem of bounced checks.

If you are a company that requires clients to make regular payments or deposits to your account, then Over-the-counter Collections makes this procedure safe and effective. Instead of accepting payments and then having to deposit them into the Bank yourself, you can have clients make direct deposits into your account at any Belize Bank branch nationwide. We will process each entry into your account and give you a spreadsheet (after a designated period of time) for reconciliation purposes (paper or electronic options available).

Your company can also register to be paid through our Online Bill Pay service.

By registering with the Belize Bank as a “Payee” you give your customers the luxury of paying their bills to you online, and in turn gives you the luxury to see their payments at any time. You also have the flexibility of allowing any number of your employees to view customers’ online bill payment records.