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Online Banking

YOUR BANKING, JUST A CLICK AWAY

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General Guidelines

Online Banking customers are recommended to use programs to wipe their hard drives before they sell or give away their computer or device.
If you get an email that claims to be from us asking you to provide personal information about your account, don't click on it or offer any details. Please forward these emails to fraudreport@belizebank.com and run a virus scan on your machine.
Check your statement regularly. If you spot anything unusual, please get in touch via BBL Assist.

If you've been inactive in Online Banking for 5 minutes, we'll automatically log you off for your protection.

Key Features

As well as the features mentioned above, you can also do all of the following in Digital Banking.

Go paper-free and manage your statements and documents.

Apply for a loan digitally via Online Loan Application.

View your accounts, loans, fixed deposits as well as credit cards.

Top up your phone for Smart credit.

View and download your credit card transaction history based on your filter.

View your account balance, interest rates and any fees.

View all Self-service credit card features.

Understanding your statements

What's a statement period?

Current accounts

A statement period runs monthly and is aligned with calendar months.

Savings accounts

The statement period is bi-annual. You get your statement in April and October.

How do we provide statements?

Paper-free accounts

Our accounts are paper-free and online. Make sure you have access to our digital banking to have full visibility on your accounts and manage your finances, without a need to visit a branch. 

If you're paper-free, your statements will be stored within Mobile or Online Banking.

Understanding your statement

Your statement will include:
  • Your account name
  • Any interest rates that apply to your account
  • Your account balance
  • Details of any transactions that you've made
  • Any interest that has been credited/debited to your account
  • Information about the fees and charges you may have incurred
Statements

You can see your statements in the Mobile Banking app and Online Banking.

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What is paper-free?

Going paper-free means that you'll get your statements and other important notices online and not by post. Going paper-free has many benefits for you:
 
  • Peace of mind, knowing your statements are safely stored online.
  • See your account activity from the last 7 years.
  • Download and print your statements when you want.
  • Easy access to your accounts from wherever you are.

Environmental benefits of paper-free

Join over 100 thousand Belize Bank customers who are already paper-free. We want to reduce usage of paper even more to have a positive impact on the world we live in.

How to go paper-free

Once you go paper-free, you can download and print your statements whenever you want.

In Mobile Banking

An easy way to go paper-free is through our Mobile Banking app. Simply log in and get access to the following, where applicable:
 

  1. Current Account Statement (monthly)

  2. Savings Account Statement (semi-annually)

  3. Credit Card Statement

As well as the features mentioned above, you can also do all of the following in Digital Banking.

Keep up to date with push notifications
Keep safe with improved fraud prevention features
Securely change your Credit card PIN

(Debit card PIN reset coming soon)
Pay your credit card quickly, easily and for free
Manage payments quickly and securely
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