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Business Credit Cards FAQs
How can we help you?

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- 02If you are an existing Belize Bank Business customer please bring along the following:Signed and completed business credit card application form.Your business financial statements for the past 2 years (if available).Company resolution with details of the request including the authorized representative that will obtain a credit card.Most recent utility bill and valid social security or passport for all applicants.If you do have a business account with us, please contact the Business Center at 615-6721 to schedule an appointment to open your account and provide all the documents listed above to obtain a credit card.
- 03The main benefits of having an AAdvantage® Mastercard Executive Business include the following:AAdvantage® Miles lets you earn AAdvantage® miles and Loyalty Points by making purchases with your Belize Bank/AAdvantage® card (earn 1 AAdvantage® mile for every $1 USD spent or such other rate as may be determined by the Bank from time to time). For more information go to aa.com/newaadvantage.Master Global Services provides emergency card-related assistance any time, anywhere, via one toll-free phone call. Services include Lost/Stolen Reporting Service, Emergency Card Replacement Service, Emergency Cash Advance and ATM Locations.Master Rental pays for damages up to US$75,000 to a rental vehicle due to collision, theft and vandalism when the cardholder initiates and pays for the entire rental transaction with a Mastercard card and declines CDW/LDW from rental Company.Master Assist Plus reimburses medical expenses, hotel convalescence, emergency family travel costs, and more. Trip must be paid in full with the Mastercard credit card. Medical expenses apply only internationally and provides coverage for up to US$100,000 for medical expenses.Mastercard Travel Assistance provides pre-trip destination information, emergency medical and legal referrals, tracing of lost luggage, and more.Mastercard Travel & Lifestyle Services enables you to receive upgrades*, free breakfast, early check-in/late check-out* and special amenities at 1300+ 4 and 5 star hotels & resorts worldwide. Plus, exclusive savings and benefits on car rentals, air, tours and cruises. (*Some Conditions Apply)Trip Inconvenience provides coverage for delayed or cancelled trips before they commence with coverage in excess of common carrier’s liability coverage. Trip must be paid in full with the eligible Mastercard card. You can qualify for Cancellation of up to US$ 3,000;Delay up to US$ 200 (over 4 hours).Missed Flight or Connection provides coverage for expenses incurred during a covered trip to allow the Mastercard Executive Business Cardholder to use alternative scheduled public transportation and reach their destination on time if, due to any unforeseeable circumstances outside of his or her control, the Mastercard Executive Business Cardholder misses his or her transport connection and cannot arrive at his or her final destination by the time originally intended. A trip must be paid in full with the Mastercard Executive Business card, up to USD 200 per year.My Cyber Risk (MCR): Subscription to a cyber risk rating tool that enables businesses to pinpoint, prioritize, and mitigate cybersecurity risks to their online environment.Mastercard Identity Theft Protection® (IDT): Subscription to a service that provides proactive monitoring and resolution of identity theft threats, saving consumers time, inconvenience, and expense.Digital Presence Optimizer (DPO) by Bee Digital: A subscription to a service that allows SMEs to manage and update their business information in a single platform. The platform automatically synchronizes and distributes the data across more than 50 digital platforms.Cybersecurity with Bitdefender, providing real-time protection for up to five devices for 12 months.100GB Cloud Storage: Cloud Storage (Drive) offers secure access to files from any device, with up to 100 GB of storage.LinkedIn Business Premium Reimbursement: Reimbursement for a monthly installment of the LinkedIn Business Premium membership. 2 events per year.
- 04The main benefits of having an AAdvantage® Mastercard Executive Business include the following:AAdvantage® Miles lets you earn AAdvantage® miles and Loyalty Points by making purchases with your Belize Bank/AAdvantage® card (earn 1 AAdvantage® mile for every $1 USD spent or such other rate as may be determined by the Bank from time to time). For more information go to aa.com/newaadvantage.Master Global Services provides emergency card-related assistance any time, anywhere, via one toll-free phone call. Services include Lost/Stolen Reporting Service, Emergency Card Replacement Service, Emergency Cash Advance and ATM Locations.Master Rental pays for damages up to US$75,000 to a rental vehicle due to collision, theft and vandalism when the cardholder initiates and pays for the entire rental transaction with a Mastercard card and declines CDW/LDW from rental Company.Purchase Protection reimburses you for theft and/or accidental damage of purchased items. You can get up to US$ 200(aggregate per 12 month period); Per occurrence: US$ 100 for up to 30 days.Mastercard Travel Assistance provides pre-trip destination information, emergency medical and legal referrals, tracing of lost luggage, and more.Mastercard Travel & Lifestyle Services enables you to receive upgrades*, free breakfast, early check-in/late check-out* and special amenities at 1300+ 4 and 5 star hotels & resorts worldwide. Plus, exclusive savings and benefits on car rentals, air, tours and cruises. (*Some Conditions Apply)Home Care: It indemnifies Mastercard Business Credit Cardholders when hospitalized for a minimum of five (5) consecutive days and must remain, under medical advice, at the Cardholder’s home for additional convalescence starting immediately after being discharged from the Hospital. The Mastercard Business Cardholder must have a minimum of Two (2) Point-Of-Sale (POS) transactions, excluding ATM, 30 days prior to the covered event that resulted in the hospitalization. The benefit will pay up to USD 250 per day, for up to ten (10) days of the total period of Convalescence. Payment will be made in a single installment, or lump sum.My Cyber Risk (MCR): Subscription to a cyber risk rating tool that enables businesses to pinpoint, prioritize, and mitigate cybersecurity risks to their online environment.Mastercard Identity Theft Protection® (IDT): Subscription to a service that provides proactive monitoring and resolution of identity theft threats, saving consumers time, inconvenience, and expense.Digital Presence Optimizer (DPO) by Bee Digital: A subscription to a service that allows SMEs to manage and update their business information in a single platform. The platform automatically synchronizes and distributes the data across more than 50 digital platforms.Cybersecurity with Bitdefender, providing real-time protection for up to five devices for 12 months.100GB Cloud Storage: Cloud Storage (Drive) offers secure access to files from any device, with up to 100 GB of storage.LinkedIn Business Premium Reimbursement: Reimbursement for a monthly installment of the LinkedIn Business Premium membership. 2 events per year.
- 05The main benefits of having an AAdvantage® Mastercard Platinum Corporate include the following:AAdvantage® Miles lets you earn AAdvantage® miles and Loyalty Points by making purchases with your Belize Bank/AAdvantage® card (earn 1 AAdvantage® mile for every $1 USD spent or such other rate as may be determined by the Bank from time to time). For more information go to aa.com/newaadvantage.Master Global Services provides emergency card-related assistance any time, anywhere, via one toll-free phone call. Services include Lost/Stolen Reporting Service, Emergency Card Replacement Service, Emergency Cash Advance and ATM Locations.Master Rental pays for damages up to US$75,000 to a rental vehicle due to collision, theft and vandalism when the cardholder initiates and pays for the entire rental transaction with a Mastercard card and declines CDW/LDW from rental Company.Master Assist Plus reimburses medical expenses, hotel convalescence, emergency family travel costs, and more. Trip must be paid in full with the Mastercard credit card. Medical expenses apply only internationally and provides coverage for up to US$100,000 for medical expenses.Purchase Protection reimburses you for theft and/or accidental damage of purchased items. You can get up to US$ 200(aggregate per 12 month period); Per occurrence: US$ 100 for up to 30 days.Mastercard Travel Assistance provides pre-trip destination information, emergency medical and legal referrals, tracing of lost luggage, and more.Mastercard Travel & Lifestyle Services enables you to receive upgrades*, free breakfast, early check-in/late check-out* and special amenities at 1300+ 4 and 5 star hotels & resorts worldwide. Plus, exclusive savings and benefits on car rentals, air, tours and cruises. (*Some Conditions Apply)Concierge Service provides a complimentary 24/7 concierge service that acts like a relentless personal assistant. Need to locate hard-to-find items or even reserve that perfect table? Our concierge is there to help.Mastercard Travel Rewards offers exclusive offers to Platinum travelers at selected stores in 11 destination countries around the world.With Flight Delay Pass you can enjoy unlimited access to more than 1,100 VIP Lounges in over 600 airports around the world, if your flight is delayed more than an hour and a half.Trip Inconvenience provides coverage for delayed or cancelled trips before they commence with coverage in excess of common carrier’s liability coverage. Trip must be paid in full with the eligible Mastercard card. You can qualify for Cancellation of up to US$ 3,000;Delay up to US$ 200 (over 4 hours).
- 06The main benefits of having an Mastercard Platinum Corporate include the following:Master Global Services provides emergency card-related assistance any time, anywhere, via one toll-free phone call. Services include Lost/Stolen Reporting Service, Emergency Card Replacement Service, Emergency Cash Advance and ATM Locations.Master Rental pays for damages up to US$75,000 to a rental vehicle due to collision, theft and vandalism when the cardholder initiates and pays for the entire rental transaction with a Mastercard card and declines CDW/LDW from rental Company.Master Assist Plus reimburses medical expenses, hotel convalescence, emergency family travel costs, and more. Trip must be paid in full with the Mastercard credit card. Medical expenses apply only internationally and provides coverage for up to US$100,000 for medical expenses.Purchase Protection reimburses you for theft and/or accidental damage of purchased items. You can get up to US$ 200(aggregate per 12 month period); Per occurrence: US$ 100 for up to 30 days.Mastercard Travel Assistance provides pre-trip destination information, emergency medical and legal referrals, tracing of lost luggage, and more.Mastercard Travel & Lifestyle Services enables you to receive upgrades*, free breakfast, early check-in/late check-out* and special amenities at 1300+ 4 and 5 star hotels & resorts worldwide. Plus, exclusive savings and benefits on car rentals, air, tours and cruises. (*Some Conditions Apply)Concierge Service provides a complimentary 24/7 concierge service that acts like a relentless personal assistant. Need to locate hard-to-find items or even reserve that perfect table? Our concierge is there to help.Mastercard Travel Rewards offers exclusive offers to Platinum travelers at selected stores in 11 destination countries around the world.With Flight Delay Pass you can enjoy unlimited access to more than 1,100 VIP Lounges in over 600 airports around the world, if your flight is delayed more than an hour and a half.Trip Inconvenience provides coverage for delayed or cancelled trips before they commence with coverage in excess of common carrier’s liability coverage. Trip must be paid in full with the eligible Mastercard card. You can qualify for Cancellation of up to US$ 3,000;Delay up to US$ 200 (over 4 hours).
- 07AAdvantage® MC Executive Business - BZ$550 main holder and BZ$150 co-applicantAAdvantage® MC SME Business - BZ$210 main holder and BZ$110 co-applicantAAdvantage® MC Platinum Corporate - BZ$450 main holder and BZ$150 co-applicantMastercard Platinum Corporate - BZ$310 main holder and BZ$110 co-applicant
- 08Yes, of course. You will need to:a. Complete the business credit card application form.b. Submit it via the online secured message center or to the Business Banking Unit.c. Attach a copy of their valid social security card or passport along with a recent bill.d. Provide a company resolution letter stating the credit card limit, and authorized applicants.
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- 12Your credit card statement is available on your online banking account. You can view the full statement on your online banking account via the website. It will provide the due date, full payment and minimum payment. Please note that only authorized personnel with authorizer, verifier, and operator roles will be able to access it.
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- 15Our interest rates are competitive with those on the local market at 18% annually. Interest is calculated on the average daily balance on your account. A business can choose to pay the minimum payment or any amount between minimum payment and balance outstanding. If the full payment is made on or before the due date shown on the credit card statement, the interest will be discounted. (The interest is shown on the statement, but it is reversed the following month.)
- 16You can easily access your credit card information. After logging in, you will select the tab that says Credit Card. All your credit card will load displaying the balances. You can select manage my card for more options: View transactions, linked cards, block card, pay my card, set new pin, create/modify scheduled payments.
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- 21If your card is lost or stolen, you may log in to your business online banking profile, click on the respective card, select Manage My Card, then Block Card. A replacement card will be provided within 3-5 days business days.If you do not have access to online banking, immediately call us at +501-227-5033 and we will block your card. A replacement card will be provided within 3-5 days business days from the date your report was taken.If you happen to be in the United States, a card can be replaced within 48 hours if you call the following 24-hour service number: 877-973-5322.
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- 23You have the option of paying the entire balance within 20 business days of the statement date, or paying in installments. If the latter is chosen, a minimum of 5% of the outstanding balance or US$25.00/BZ$50, whichever is greater, must be paid on or before the due date. Payments can be made online.
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- 25Your credit card billing address is normally the same address that appears on your monthly credit card statement. It is a verification step that some companies use when you make online purchases. Some American merchants require you to have a billing address in the US. If not, your transaction will be declined.
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- 28Your Credit Card may be declined for several reasons, such as:You have exceeded your monthly or yearly international spending limit. You can monitor your spending limits by logging into Online Banking, selecting your Credit Card, and tapping “View Limits.”You have reached your credit limit.Your purchase was flagged as potentially fraudulent.
- 29For immediate credit card assistance outside business hours (5pm to 12am) and over the weekend, please be informed that you can call 227-5033 or WhatsApp 656-3207. During normal business hours, please feel free to contact us at 227-7132 or via your online banking BBL Assist feature that is available from 8am to 5pm from Monday to Friday.
- 30We are thrilled to advise you that a credit card advisory is no longer needed for when you're travelling, so you may continue to use your credit card as normal during your travels. We would like to inform you that you now have the option to conduct several self service features with your credit card via your online banking.This includes the belowChanging your credit card PINBlocking and unblocking of your credit cardSchedule credit card paymentsPlease note that in order to access these features via your online banking you will need to select your credit card then manage my card.Kindly note that for immediate credit card assistance outside business hours and over the weekend, please be informed that you can call 227-5033 or whatsapp call 656-3207. During normal business hours, please feel free to contact us at 227-7132 or via your online banking BBL Assist that is available from 8am to 5pm from Monday to Friday.
- 31We are pleased to let you know that your company earns all miles for purchases done on all issued credit cards when all those cards are attached to one main AAdvantage number (e.g. the AAdvantage number assigned to the CEO or CFO). Your company can then redeen the earned miles for flights, accomodations, or car rentals for business travels thereby saving your company those added expenses.You also have the option of enrolling to American Airlines Business Extra where your employees earn AAdvantage® miles and your business earns points to use for flights, upgrades, status, and more.
- 32Enrolling to AAdvantage® Business Extra provide value for you and your employees. When your employees fly, they earn individual AAdvantage® miles, and the member companies earn POINTS that can easily be redeemed for travel rewards such as flights, upgrades, or miles. You can easily enroll to this program here.
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