Merchant & E-commerce Services
Expand your reach and provide smoother payment options to your customers. Accept card transactions securely, whether in‑store or online, and enjoy reliable support and services.
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Accept Card Payments Seamlessly with Belize Bank
Give your customers the convenience they expect—whether they pay at your counter, online, or via a secure payment link. Belize Bank’s POS and e-commerce solutions help you accept debit and credit cards quickly, securely, and with full support from our team.
What you get?
Increased sales opportunities by accepting Visa, Mastercard, and American Express cards
Faster, safer payments for your customers
Dedicated support from Belize Bank throughout setup and operations
In-Store POS Acceptance (Debit & Credit Cards)
Quick Steps – How to Accept a Card Payment
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Enter the transaction amount on the POS terminal.
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Ask the customer to insert, tap, or swipe their card:
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Chip & PIN – insert, and follow prompts.
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Contactless – tap the card or phone on the reader.
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The customer enters the PIN or signs, if required.
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The terminal authorizes the payment in seconds.
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Print or send a digital receipt (where available).
Tip: Always confirm the transaction amount with the customer before you press ENTER.
Best Practices for Cashiers & Front-Line Staff
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Always verify the card and check the last 4 digits on the receipt.
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Never write down PINs or allow anyone else to enter them for the customer.
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If the card is declined, remain calm and say:
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"This transaction did not go through. Would you like to try again or use another payment method?”
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For refunds, follow your internal policy and process through the POS using the original payment method.
Partial Authorization
Sometimes a customer’s card does not have enough available funds for the full amount. Instead of declining the transaction, Partial Authorization helps you capture what is available.
How it works:
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You enter the full transaction amount.
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The bank responds with an approved lower amount (e.g., a customer has BZD 70 available for a BZD 100 purchase).
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The terminal displays the approved amount and prompts you to continue.
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You inform the customer and say:
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“Your card approved BZD 70. You can pay the remaining BZD 30 in cash or another method.”
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This feature helps you save sales instead of losing them to a full decline.
E-commerce & Pay by Link
Bring your business online — without needing a full website.
Pay by Link: Simple, Secure Remote Payments
With Pay by Link, you can create a secure payment link and send it to your customer via email or share it via WhatsApp or social media.
Customer journey:
You generate a payment link from your e-commerce portal.
Send the link to your customer.
The customer clicks the link and is taken to a secure Belize Bank payment page.
They enter their card details, confirm the amount, and submit.
You receive instant confirmation of payment.
See how Pay by Link works from your customer’s point of view
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Online Card Payments with the Belize Bank Credit Card Payment Gateway
For businesses with websites, apps, or custom systems, the Belize Bank Credit Card Payment Gateway lets you accept card payments directly online.
Key Features
Secure card processing with encryption and fraud controls
Support for major card brands (debit and credit)
Real-time authorization and payment confirmation
Easy integration via API or plug-ins, depending on your platform
Need Assistance?
We’re here to help. Our Merchant Development Associates are available across the country—connect with the officer near you for assistance.
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