Merchant Guides & Reference Materials

Here you'll find trusted, easy-to-access reference materials from the card networks and Belize Bank, all gathered to support you as a merchant.

Mastercard Reference Guide

Includes acceptance procedures, security standards, authorization rules, and dispute handling guidance.

Step-by-step instructions for processing sales, tips, refunds, reversals, settlements, and troubleshooting.

This guide introduces the Preauthorization feature now enabled on our POS terminals.

This guide introduces the Partial Approval feature now enabled on our POS terminals.

A Guide for Hotel Owners and Managers.