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Contact my Bank FAQs
How can we help you?

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- 02From Monday to Friday (8:00 a.m. to 6:00 p.m.) please feel free to contact us at: (501) 227-7132 (501) 227-7133 To report urgent credit card issues after working hours or during the weekend, please call us at (501) 227-5033. To contact you Business Banking Officer, please locate their phone numbers here.(https://www.belizebank.com/business-banking/management-team/)
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- 05Please feel free to reach out to our Customer Contact Center who will then transfer the call to your Personal Banking Officer. We are available to respond to your telephone calls from Monday to Friday, expect on public and bank holidays, from 8:00 a.m. to 6:00 p.m. If you have their email address, you can also send them an email and a response will be provided withing 24 business hours.
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- 07To contact one of our Merchant Officers,(https://www.belizebank.com/business-banking/md-officers/) please dial the following numbers: a. Stann Creek/ Toledo Merchant Services- (501) 614-1049 b. Belmopan/ San Ignacio Merchant Services- (501) 615-8893 c. San Pedro Town Merchant Services- (501) 614-7620 or (501) 614-2549 d. Belize City/ Corozal/ Orange Walk Merchant Services- (501) 614-7418
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