The Full Access Account is no longer available for new sign-ups.

For an existing account holder of a Full Access Account, you can enjoy the following products/services that we offer: a. Free Online Banking b. Free Access to our Mobile Banking App. c. $1.50 Monthly maintenance fee d. Not an interest earning account e. OTC Withdrawal fee $4.00 f. Free online transfers from BBL to BBL Accounts g. Unlimited online transfers to other banks – other bank fees apply h. Unlimited bill payments

For the best mobile banking experience, we recommend logging on the online or mobile app. Open the main menu (three horizontal bars) and follow the steps below, based on what needs to be changed: On the App 1. Log in to the app and select SETTINGS 2. Select update contacts 3. Please provide a new phone number or a new email address 4. Enter the new phone number in the format 501-6**-**** 5. Click update

On the Website: 1. Log in to the online banking and select SETTINGS 2. Select change contact 3. Please provide your new phone number or a new email address 4. Enter the new phone number in the format 501-6**-**** 5. Select confirm change

Every 6 months all customers who have access to digital banking (online or via an app) will be prompted to update their contact information (email and phone number).

Current information including name, addresses, phone numbers, email addresses, etc. need to be kept up-to-date at the bank. If they don’t have a reliable means of contacting you, you could be missing out on some key personal benefits including but not limited to:

1. Security Updates 2. Fraud Protection 3. Statements and Notices 4. Important Account Changes 5. Debit/Credit Card Upgrades and Replacement 6. Mobile alerts

Remember, if you move, change your name or even just get a new phone number, inform one of our helpful customer support representatives who will guide you with how to update your information. It could save you a lot of headaches.

You can easily download your statement via online banking for FREE. If the months requested have not been generated under the “statements” section you can access it via the online banking website by following the below steps:

1. Log in via the website https://online.belizebank.com/#/auth/login 2. Click on the account 3. Click on the Dates (appears below your name and account number) 4. A calendar will pop up, click on the start date and end date of your desired statement. 5. Click OK 6. A transaction list for those dates will appear 7. Click on Print (you can then select to print or save as PDF)

Monthly statements can also be obtained from your branch for a minimum of $10 per statement.