|What type of cards can be used at BBL ATMs?
|Our conveniently located ATMs easily accept the following card brands:
|Are there any fees associated with my ATM withdrawals?
|You can conveniently withdraw funds using your Belize Bank Debit Card for a small fee of BZ$0.50 per transaction.
Other bank cards and credit card withdrawals carry a fee of $xx plus other bank fees that may be levied by your bank. Other convenient ways of accessing your funds include swiping your card at stores or completing online banking payments.
|Is there a minumum and maximum withdrawal limit per day?
|You can successfully withdraw up to a maximum of BZ$1,500.00 daily from any Belize Bank ATMs countrywide.
|What should I do if my card gets captured by the ATM?
|If your Belize Bank Limited debit or credit card gets captured at any Belize Bank ATM, please visit the nearest branch to request for your card. Your debit card may be easily replaced within 3 business days. If your credit/debit card was captured at an offsite ATM, it may take a few days before we can provide you with your card.
|What should I do if the funds I received is not what I requested?
|If the funds received from the ATM does not match the amount that was charged to your account, immediately report it to nearest branch or via the mobile banking secure message center. We will investigate the transaction and should be able to provide a response to you no later than 3 business days.
|What should I do if my account gets charged when I did not receive the funds?
|If no funds were received from the ATM and the transaction was charged to your account, immediately report it to nearest branch or via the mobile banking secured message center. We will investiage the transaction and should be able to provide a response to you no later than 5 business days.
|How many days would the bank require to re-credit the account for such wrong debits?
|We will immediately initiate the investigation and this process may take a few hours or a maximum of 5 business days depending on the situation presented.
|Where I can I find the nearest ATM?
|To find our ATM locations, easily click on https://www.belizebank.com/easy-banking/atm/.
|Who should I contact if the ATM is not working?
|We are dedicated to providing you with the most convenient banking methods. If you notice that one of our ATMs is not working, immediately report it to our Customer Contact Center from Monday to Friday from 8:00 a.m. to 6:00 p.m.