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Security Center

Security Center

Suspect suspicious activity?

If you have any doubts that an email or website is genuine, do not act on its instructions. Instead, contact Online Banking Customer Service Center at + 501-227-7132 extension #269 or by email at [email protected] or [email protected]

Fraud Prevention

Be aware of fraudulent emails which claim to be from the Belize Bank but which are instead sent by criminals in order to get you to disclose your personal information in order to steal your identity or gain access to your email and bank accounts.

Online Security

Enable two-factor authentication to authenticate your email account. Two-factor authentication adds another layer of protection such as a phone to confirm who you are to the service.

Safe Computing Practices

Do not respond to unexpected websites or unsolicited emails that request personal information. If in doubt, contact the trusted company directly. Please follow Safe Computing Practices to help protect your information.

Online Shopping Tips

It’s important to remember that shopping or performing any activities online has its risks.  You can protect yourself by following the tips outlined in this article.


Card lost or stolen?

Contact Credit Card Department at +501-227-5033 immediately.

Report suspicious activity!

Contact The Belize Bank Online Customer Service Center at + 501 227-7132, via our Online Messaging Center or by email at [email protected]