What types of business credit card products do you offer?

We offer three types of business credit cards from which you can choose. These are:

1. AAdvantage® Mastercard Executive Business

2. AAdvantage® Mastercard Platinum Corporate

3. Mastercard Platinum Corporate
What are the requirements to apply for an AAdvantage® Mastercard Executive Business? If you are an existing Belize Bank Business customer please bring along the following:
1. Signed and completed business credit card application form.
2. Your business financial statements for the past 2 years (if available).
3. Company resolution with details of the request including the authorized representative that will obtain a credit card.
4. Most recent utility bill and valid social security or passport for all applicants.

If you do have a business account with us, please contact the Business Center at 615-6721 to schedule an appointment to open your account and provide all the documents listed above to obtain a credit card.
What are the requirements to apply for an AAdvantage® Mastercard Platinum Corporate? If you are an existing Belize Bank Business customer please bring along the following:
1. Signed and completed business credit card application form.
2. Your business financial statements for the past 2 years (if available).
3. Company resolution with details of the request including the authorized representative that will obtain a credit card.
4. Most recent utility bill and valid social security or passport for all applicants.

If you do have a business account with us, please contact the Business Center at 615-6721 to schedule an appointment to open your account and provide all the documents listed above to obtain a credit card.
What are the requirements to apply for a Mastercard Platinum Corporate? If you are an existing Belize Bank Business customer please bring along the following:
1. Signed and completed business credit card application form.
2. Your business financial statements for the past 2 years (if available).
3. Company resolution with details of the request including the authorized representative that will obtain a credit card.
4. Most recent utility bill and valid social security or passport for all applicants.

If you do have a business account with us, please contact the Business Center at 615-6721 to schedule an appointment to open your account and provide all the documents listed above to obtain a credit card.
What are the benefits of an AAdvantage® Mastercard Executive Business credit card? The main benefits of having an AAdvantage® Mastercard Executive Business include the following:
1.) AAdvantage® Miles lets you earn AAdvantage® miles and Loyalty Points by making purchases with your Belize Bank/AAdvantage® card (earn 1 AAdvantage® mile for every $1 USD spent or such other rate as may be determined by the Bank from time to time). For more information go to aa.com/newaadvantage.
2.) Master Global Services provides emergency card-related assistance any time, anywhere, via one toll-free phone call. Services include Lost/Stolen Reporting Service, Emergency Card Replacement Service, Emergency Cash Advance and ATM Locations.
3.) Concierge Service provides personal assistance including recommendations and reservations for dining, travel, hotels and entertainment.
4.) Master Rental pays for damages up to US$75,000 to a rental vehicle due to collision, theft and vandalism when the cardholder initiates and pays for the entire rental transaction with a MasterCard card and declines CDW/LDW from rental Company.
5.( Purchase Protection reimburses you for theft and/or accidental damage of purchased items. You can get up to US$ 200(aggregate per 12month period); Per occurrence:US$ 100 for up to 30 days.
6.) Travel Assistance provides pre-trip destination information, referral information in case of medical assistance, and legal referrals.
7.) Master Assist Plus reimburses medical expenses, hotel convalescence, emergency family travel costs, and more. Trip must be paid in full with the MasterCard credit card. Medical expenses apply only internationally and provides coverage for up to US$100,000 for medical expenses.
8.) Master Coverage protects companies from employees’ misuse of payment cards of up to US$15,000.
9.) ATM Robbery & Assault Protection provides a benefit in case of a death during an assault, and/or replaces cash stolen during an assault while using the eligible Mastercard card at an ATM.
10.) Extended Warranty provides extended coverage on the terms of the original manufacturer’s warranty on covered purchase up to 1 full year after both the original or store brand warranty plus the optional warranty coverage period ends, not to exceed 3 years. The covered purchase must be paid in full with the eligible
11.) Mastercard card. Get up to US$ 400 aggregate per 2 month period); Per occurrence: U$ 200.
12.) Trip Inconvenience provides coverage for delayed or cancelled trips before they commence with coverage in excess of common carrier’s liability coverage. Trip must be paid in full with the eligible 13.) Mastercard card. You can qualify for Cancellation of up to US$ 3,000;Delay up to US$ 200 (over 4 hours).
What are the benefits of an AAdvantage® Mastercard Platinum Corporate credit card? AAdvantage® Mastercard Platinum Corporate
1.) AAdvantage® Miles lets you earn AAdvantage® miles and Loyalty Points by making purchases with your Belize Bank/AAdvantage® card (earn 1 AAdvantage® mile for every $1 USD spent or such other rate as may be determined by the Bank from time to time). For more information go to aa.com/newaadvantage.
2.) Master Global Services provides emergency card-related assistance any time, anywhere, via one toll-free phone call. Services include Lost/Stolen Reporting Service, Emergency Card Replacement Service, Emergency Cash Advance and ATM Locations.
3.) Concierge Service provides personal assistance including recommendations and reservations for dining, travel, hotels and entertainment.
4.) Mastercard Travel Services enables you to receive upgrades*, free breakfast, early check-in/late check-out* and special amenities at 1300+ 4 and 5 star hotels & resorts worldwide. Plus, exclusive savings and benefits on car rentals, air, tours and cruises. (*Some Conditions Apply)
5.) Travel Assistance provides pre-trip destination information, referral information in case of medical assistance, and legal referrals.
6.) Master Rental pays for damages up to US$75,000 to a rental vehicle due to collision, theft and vandalism when the cardholder initiates and pays for the entire rental transaction with a MasterCard card and declines CDW/LDW from rental Company.
7.) Master Assist Plus reimburses medical expenses, hotel convalescence, emergency family travel costs, and more. Trip must be paid in full with the Mastercard credit card. Medical expenses apply only internationally and provides coverage for up to US$25,000 for medical expenses.
What are the benefits of an Mastercard Platinum Corporate credit card? Mastercard Platinum Corporate
1.) Master Global Services provides emergency card-related assistance any time, anywhere, via one toll-free phone call. Services include Lost/Stolen Reporting Service, Emergency Card Replacement Service, Emergency Cash Advance and ATM Locations.
2.) Concierge Service provides personal assistance including recommendations and reservations for dining, travel, hotels and entertainment.
3.) Mastercard Travel Services enables you to receive upgrades*, free breakfast, early check-in/late check-out* and special amenities at 1300+ 4 and 5 star hotels & resorts worldwide. Plus, exclusive savings and benefits on car rentals, air, tours and cruises. (*Some Conditions Apply)
4.) Travel Assistance provides pre-trip destination information, referral information in case of medical assistance, and legal referrals.
5.) Master Rental pays for damages up to US$75,000 to a rental vehicle due to collision, theft and vandalism when the cardholder initiates and pays for the entire rental transaction with a MasterCard card and declines CDW/LDW from rental Company.
6.) Master Assist Plus reimburses medical expenses, hotel convalescence, emergency family travel costs, and more. Trip must be paid in full with the Mastercard credit card. Medical expenses apply only internationally and provides coverage for up to US$25,000 for medical expenses.
What is the membership fee on company credit cards? Visa Classic Corporate
$100USD main holder and $50USD co-applicant

Mastercard Standard Corporate

$100USD main holder and $50USD co-applicant

Mastercard Executive Business

$200USD main holder and $50USD co-applicant

Mastercard Platinum Corporate

$200BZD main holder and $100BZD co-applicant

Mastercard Standard Corporate – AA

$200BZD main holder and $100BZD co-applicant

Mastercard Platinum Corporate – AA

$200BZD main holder and $100BZD co-applicant

Mastercard Executive Business

$400BZD main holder and $100BZD co-applicant
Can my managers or other appointed employees obtain a company credit card? Yes, of course. You will need to:
a. Complete the application form
b. Submit it via the online secured message center or to the Business Banking Unit
c. Attach a copy of their valid social security card or passport along with a recent bill
d. Provide a company resolution letter stating the credit card limit, and authorized applicants.
Can my appointed employees have seperate credit limits? Yes of course, please send us a company resolution stating the limits you are authorizing for each employee.
How can I monitor the transactions on my business credit card? Sign-up for our free online banking services to get full access to all details pertaining to your credit card. You will also need to ensure that your phone number is updated so that you receive alerts on your mobile for every transaction processed on your credit card.
Will we obtain credit card statements? Yes, your credit card statements will be available online. You can download a copy using the mobile banking app or when you login to your online banking account. Please note that only authorized personnel with the verify and authorizer roles will be able to access it.
Can the credit card statements be accessed online? Your credit card statement is available on your online banking account. You can view the full statement on your online banking account via the website. It will provide the due date, full payment and minimum payment. Please note that only authorized personnel with the verifier and authorizer roles will be able to access it.
Will we get a PIN along with my credit card? Yes, Credit cards can come with a four-digit personal identification number (PIN).
What happens if we misplace the PIN?

You have the option to submit a request for the replacement pin through the online message center that is available via the mobile banking app or after you login online. You can also call customer support at 227-7132, or visit the nearest Belize Bank branch to submit your request.

Please note that when you are travelling abroad, Bank won’t be able to provide you with a new PIN number over the phone, via text or even via email.

You always need to get your PIN personally at the branch. Alternatively, when you are traveling abroad for a longer time, an authorized person (via notary) can pick up a PIN on your behalf.
Are business credit cards insured? Credit Card Insurance is an available and recommended option. You can select either of the two options when completing the application form.
Insurance gives you a peace of mind knowing that your outstanding balance can be covered in the event of critial illness or other unforseen life events covered by the insurance. Ask one of our Sales & Business Development Managets about the cost and valuable coverage each insurance offers.
What is the interest rate charged on credit cards? Our interest rates are competitive with those on the local market at 18% annually. Interest is calculated on the average daily balance on your account. A business can choose to pay the minimum payment or any amount between minimum payment and balance outstanding. If the full payment is made on or before the due date shown on the credit card statement, the interest will be discounted. (The interest is shown on the statement, but it is reversed the following month.)
How can we check my credit limit and card balance? You can easily access your credit card information online. After logging in, you will see your Credit Card number after which you will need to select the card you wish to view from your list. There you will be able to see your billing statement, and current summary which includes your credit card limit, outstanding and available balances, and pending credit card transactions.
What should I do if we need a higher limit? You can request a credit limit increase via your online banking secure message center or through your Sales & Business Development Manager at the Business Banking Center by submitting a resolution letter with details of the request.
What happens if we exceed the credit limit? Mastercard credit card (dual currency) allows you to go above your limit by 10% and Visa credit card allows you to go above your limit by 5%. In many cases, your credit card transaction will be declined if the amount exceeds those limits. Going over your limit will result in a fee of $50BZD or $25USD.
What are the spending limits on business cards? International spending limit up to a maximum of US$15,000 Monthly and US$75,000 Annually
Are there any other fees we should be aware of? If the minimum payment due on your business credit card account each month is not received on time, your credit card will incur a late fee. Your credit card late fee is $60BZD or $30USD. Your subsequent billing statement should show any late fees that were charged.
What should we do if the credit card is lost or stolen? If your card is lost or stolen, immediately call us at +501-227-5033 and we will block your card. A replacement card will be provided within 3-5 days business days from the date your report was taken. If you happen to be in the United States, a card can be replaced within 48 hours if you call the following 24-hour service number: 877-973-5322.
How do we file a dispute for a transaction we did not process? You submit a credit card dispute via your online banking secure message center, over the phone or through the Sales & Business Development Manager at the Business Banking Unit at the Business Banking Center.
What will be our monthly payment? You have the option of paying the entire balance within 20 business days of the statement date, or paying in installments. If the latter is chosen, a minimum of 5% of the outstanding balance or US$25.00/BZ$50, whichever is greater, must be paid on or before the due date. Payments can be made online.
How can we pay the credit card(s)? Credit card bills can be paid online or offline. Online methods include using your mobile banking app or internet banking. Offline methods include paying over-the-counter, or by contacting customer support.
Do we need to setup a billing address? Your credit card billing address is normally the same address that appears on your monthly credit card statement. It is a verification step that some companies use when you make online purchases. Some American merchants require you to have a billing address in the US. If not, your transaction will be declined.
Can we use our international credit card locally? You can complete purchases locally or internationally with your Visa or Mastercard credit card.
Are ATM and in-branch withdrawals allowed from business credit cards? Yes, this service is available. However, we recommend that you use your credit card at POS merchants to avoid the costly ATM withdrawals which are considered cash advances.
Why is my business credit card being declined? Your Credit Card may be declined for several reasons, such as: You’ve exceeded your daily thresholds. You’ve reached your credit limit. Your purchase was flagged as fraud. You have a large number of pending transaction.
Who should I contact when my card is being declined? For immediate credit card assistance outside business hours (6pm to 7am) and over the weekend, please be informed that you can call 227-5033 or WhatsApp 614-1856. During normal business hours, please feel free to contact us via your online banking secure message center/my inbox that is available from 8am to 6pm from Monday to Friday.
Do I need to inform you when I will be using my credit card abroad?

We are here to help you protect your credit card. We monitor unusual transactions on your credit card and letting us know your travel plans will avoid any delays in the processing of your transactions.

The safest and quickest way to do so is by sending us a message through our online banking message center (available in your online or mobile banking after log in). You can also email us at [email protected] or visit your nearest Belize Bank branch.
Will my company earn miles on the corporate credit cards?

We are pleased to let you know that your company earns all miles for purchases done on all issued credit cards when all those cards are attached to one main AAdvantage number (e.g. the AAdvantage number assigned to the CEO or CFO). Your company can then redeen the earned miles for flights, accomodations, or car rentals for business travels thereby saving your company those added expenses.

You also have the option of enrolling to American Airlines Business Extra where your employees earn AAdvantage® miles and your business earns points to use for flights, upgrades, status, and more.
Will the individual holders of company credit cards earn miles? Enrolling to AAdvantage® Business Extra provide value for you and your employees. When your employees fly, they earn individual AAdvantage® miles, and the member companies earn POINTS that can easily be redeemed for travel rewards such as flights, upgrades, or miles. You can easily enroll to this program HERE.