What is the quickest and most convenient way to contact the bank? You can conveniently contact us via our secure online/mobile banking message center or via telephone at 227-7132 from Monday to Friday from 8:00 a.m. to 6:00 p.m..
What are your contact numbers? From Monday to Friday (8:00 a.m. to 6:00 p.m.) please feel free to contact us at:
(501) 227-7132
(501) 227-7133

To report urgent credit card issues after working hours or during the weekend, please call us at (501) 227-5033.

To contact you Business Banking Officer, please locate their phone numbers here.
During which hours can I contact Belize Bank? We are available to respond to your telephone calls from Monday to Friday, expect on public and bank holidays, from 8:00 a.m. to 6:00 p.m.
Which number should I call if I have an emergeny with my credit card? To report urgent credit card issues after working hours or during the weekend, please call us at (501) 227-5033 or watsapp us at (501) 614-1856.
How do I get in contact with my personal banking officer?

Please feel free to reach out to our Customer Contact Center who will then transfer the call to your Personal Banking Officer. We are available to respond to your telephone calls from Monday to Friday, expect on public and bank holidays, from 8:00 a.m. to 6:00 p.m.

If you have their email address, you can also send them an email and a response will be provided withing 24 business hours.
How do I get in contact with my business banking officer? Please visit our business banking page here to easily access their phone numbers.
Which number should I call to speak with a merchant officer? To contact one of our Merchant Officers, please dial the following numbers:
a. Stann Creed/ Toledo – (501) 614-1049
b. Belmopan/ San Ignacio – (501) 615-8893
c. San Pedro Town – (501) 614-7620 or (501) 614-2549
d. Belize City/ Corozal/ Orange Walk – (501) 614-7418
How do I file a complaint? To file a complaint, you can conveniently contact us via our secure online/mobile banking message center or via telephone at 227-7132 from Monday to Friday from 8:00 a.m. to 6:00 p.m..